Current:Home > FinanceWas your flight to Europe delayed? You might be owed up to $700. -WealthMindset
Was your flight to Europe delayed? You might be owed up to $700.
View
Date:2025-04-12 11:20:16
Flight cancellations and delays are inconveniences at best, and trip ruiners at worst. The good news is, you may have the right to receive some money for being waylaid in an airport for hours on end.
Under European law, if you're traveling to, from or within Europe, you may be entitled to compensation for significant flight delays — when they are the airline's fault.
"You have a lot of rights as an American passenger when your flight gets delayed or canceled either to, from or within Europe," Scott Keyes, founder of flight deals site Going.com, told CBS MoneyWatch. "That stands in stark contrast to your rights when your flight gets delayed in the U.S."
European legislation EC 261 protects passengers and entitles them to monetary compensation of up to roughly $700 in the following scenarios:
- Your flight on any airline departed from the EU and arrived at its final destination with a delay of three or more hours.
- Your flight on a European airline took off from outside the EU and landed within the EU, and arrived at your final destination with a delay of at least three hours. For example, an AirFrance flight from New York to Madrid would qualify.
Under both scenarios, you must also have checked in for your flight on time to be entitled to compensation.
Beyond their control
There are times, however, when your flight may meet these criteria, but airlines aren't required to shell out.
If the flight delay is caused by "extraordinary circumstances," such as political unrest, extreme weather conditions, terrorist acts and more, airlines are off the hook.
Incidents like staff strikes, however, are the responsibility of the airline.
How much money can I get?
The amount of money you're entitled to relates to the duration of the flight, not the cost of the ticket.
On short-haul trips 1,500-kilometers (or 932 miles) long or less, passengers can earn up to 250 euros. On mid-distance flights, the maximum compensation is 400 euros. Passengers are entitled to 600 euros on long-haul trips.
How do I claim compensation?
Customers can contact the airline directly, but this can be cumbersome and time-consuming. Airlines often attempt to wear passengers down in hopes that they'll give up on the claim, according to experts.
"In practice when you go to an airline directly and try to get the compensation, it becomes very hard to navigate their customer assistance, or a lot of times you can't call," Eric Napoli, vice president of legal strategy for AirHelp, a company that helps passengers claim compensation. "It's incredibly difficult for you to figure out where to send your claim, who to claim it with. Generally people don't have access to information about why their flight was delayed so you have to trust the airline."
- Using AI to book a vacation
- Americans flood tourist hot spots across Europe after pandemic
- Can European aviation cope with an American summer vacation invasion?
It isn't cost-effective for passengers to retain lawyers, either.
"That's why claim companies like FlightRight exist. We enforce your rights against the airlines, because it isn't affordable to go to a lawyer to claim 250 Euros," said Claudia Brosche, legal counsel at Flightright, another airline claims firm.
Typically, if these services are successful in claiming compensation, they'll keep a percentage of the payout. If they're unsuccessful, passengers don't owe anything.
For example, AirHelp recently denied a claim for compensation for a flight from Milan to New York that was delayed by more than three hours. The service determined the delay was related to a passenger medical emergency, which is considered to be out of the airline's control. The inquiry was free, however.
"Airlines bank on the fact that passengers don't know rights, and that the longer it takes and the more documents they ask for from you, the more likely it is that you'll lose interest," Napoli said.
Keyes of Going said he's successfully filed claims directly with airlines that were quickly accepted. "The filing of the form was relatively straightforward and I never had to fight with the airline," he said.
However, it took roughly eight months from the time he filed his claim until he received his compensation check in the mail.
"It was processing time that caused the delay, it wasn't back and forth with the airline trying to fight for my rights or convince them I was owed this," he said. "It was, 'yes, you're owed compensation, it might take a little while for the check to show up.' And that certainly held true."
veryGood! (7135)
Related
- Trump invites nearly all federal workers to quit now, get paid through September
- Feds Deny Permits for Hydro Projects on Navajo Land, Citing Lack of Consultation With Tribes
- Alexey Navalny's message to the world if they decide to kill me, and what his wife wants people to do now
- New Jersey Devils dress as Sopranos, Philadelphia Flyers as Rocky for Stadium Series game
- All That You Wanted to Know About She’s All That
- 200-ft radio tower stolen in Alabama: Station's GM speaks out as police investigate
- The first Black 'Peanuts' character finally gets his origin story in animated special
- Redefining old age
- California DMV apologizes for license plate that some say mocks Oct. 7 attack on Israel
- Sloane Stephens on her 'Bold' future: I want to do more than just say 'I play tennis.'
Ranking
- McKinsey to pay $650 million after advising opioid maker on how to 'turbocharge' sales
- George Santos sues Jimmy Kimmel, says TV host fooled him into making embarrassing videos
- NBA All-Star weekend: Mac McClung defends dunk title, Steph vs. Sabrina captivates
- Louisiana’s crime-focused special legislative session begins
- Justice Department, Louisville reach deal after probe prompted by Breonna Taylor killing
- Chris Brown says he was disinvited from NBA All-Star Celebrity Game due to controversies
- What does 'oomf' mean? Add the indirect term to your digital vocab.
- NBA All-Star Game highlights: East dazzles in win over West as Damian Lillard wins MVP
Recommendation
How to watch new prequel series 'Dexter: Original Sin': Premiere date, cast, streaming
Near-record winds over the Northeast push passenger planes to speeds over 800 mph
'Sounded like a bomb': Ann Arbor house explosion injures 1, blast plume seen for miles
To Live and Die in Philadelphia: Sonya Sanders Grew Up Next Door to a Giant Refinery. She’s Still Suffering From Environmental Trauma.
Taylor Swift Eras Archive site launches on singer's 35th birthday. What is it?
See The Real Housewives of Beverly Hills Cast Shut Down the Red Carpet With Fashionable Reunion
Rain pushes Daytona 500 to Monday in first outright postponement since 2012
2024 People’s Choice Awards Red Carpet Fashion: See Every Look as the Stars Arrive